Privacy Policy

Last updated: November 28th 2025 

Ourea Acupuncture Clinic is committed to protecting your privacy and safeguarding the personal information you share when using this website or booking services. This Privacy Policy explains what information I collect, how it is used, and the rights you have under GDPR.

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1. Who I Am

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Ourea Acupuncture Clinic is owned and operated by Samantha Mackey, a licensed acupuncturist, herbalist, and registered nurse based in Cherrywood, Dublin 18.

If you have any questions about this policy, please contact:

Email: Samabimackey@yahoo.ie
Phone:  +353 86 3848548
Address: Cherrywood, Dublin 18, Ireland

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2. Information I Collect

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I collect the following types of personal information:

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Information You Provide

 

Directly

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• Name

• Email address

• Phone number

• Appointment details or queries submitted through the contact form

• Any information you share voluntarily in messages or during appointment booking

 

Information Collected Automatically

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When you visit this website, certain data may be collected automatically through cookies and analytics tools, such as:

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• IP address

• Browser type

• Pages viewed

• Time spent on the site

• Device information

 

This helps me improve the website’s performance and user experience.

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3. How Your Information Is Used

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Your information may be used for:

• Responding to enquiries

• Managing and confirming appointments

• Providing acupuncture and wellness services

• Improving the website and its functionality

• Sending important service updates (never spam)

• Complying with legal or professional obligations

 

I do not sell, rent, or share your personal information with third parties for marketing purposes.

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4. Cookies & Analytics

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Ourea Acupuncture Clinic uses:

• Google Analytics 4 (GA4)

• Google Search Console

• Wix’s built-in analytics tools

 

These tools help track website performance and visitor behaviour. Cookies may be stored on your device to enable analytics, improve site performance, and personalise your experience.

You can manage or disable cookies at any time through your browser settings.

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5. Legal Basis for Processing (GDPR)

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I process your data under the following legal grounds:

• Consent — when you submit a form or agree to cookies

• Contract — when you book an appointment

• Legal obligation — maintaining medical or health-related records when required

• Legitimate interest — improving website performance and ensuring business operations

 

6. How Your Information Is Stored

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Your personal and appointment data is stored securely through:

• Wix website platform

• Clinic email

• Clinic practice management tools (if applicable)

 

Health-related information discussed in treatment sessions is stored securely and confidentially in accordance with GDPR and Irish healthcare professional standards.

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7. How Long Information Is Kept

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I retain personal data only for as long as necessary for:

• Providing services

• Fulfilling legal, professional, or tax obligations

• Maintaining accurate clinical records (typically 8 years, as per Irish healthcare guidelines)

 

After this period, your data is securely deleted.

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8. Your Rights Under GDPR

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You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• Request a copy of your data

 

To exercise any of these rights, simply contact me using the details at the top of this policy.

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9. Third-Party Services

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This website may link to third-party tools such as:

• Google Analytics

• Google Maps

• Social media platforms

• Wix integrated apps

 

These services have their own privacy policies, and I encourage you to review them.

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10. Changes to This Policy

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This Privacy Policy may be updated occasionally to reflect changes in services, legal requirements, or privacy practices. Any updates will be posted on this page with a new “Last updated” date.

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11. Contact

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If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Ourea Acupuncture Clinic
Cherrywood, Dublin 18
Email: Samabimackey@yahoo.ie
Phone: +353863848548